§ 1 Provider
§ 2 Scope
These General Terms and Conditions (GTC) apply to all contracts concluded between Codev-IT and customers (both consumers and businesses). This includes contracts concluded via our websites (www.codev-it.at and shop.codev-it.at), as well as those concluded locally at our business premises or by any other means.
A customer is considered a consumer if the purpose of the order cannot be attributed to a commercial or self-employed professional activity. In contrast, an entrepreneur is any natural or legal person, or a legally capable partnership, acting in the exercise of their commercial or independent professional activity when concluding the contract.
§ 3 Conclusion of Contract and Storage of Contract Text
The presentation of services on the website www.codev-it.at
does not constitute a legally binding offer but rather an invitation to submit a request. A contract for the requested services is only concluded when the customer confirms the offer prepared by Codev-IT either in writing (e.g. by email) or via the corresponding completion function on our website.The product presentations on the website shop.codev-it.at also do not constitute a legally binding offer but rather an invitation to place an order. By clicking the button “order with obligation to pay”, the customer submits a binding purchase offer. The contract is only concluded upon sending an order confirmation by email from Codev-IT.
The contract text is stored in our system. After completion of the order, it is no longer accessible via the internet for security reasons. Customers can request a copy of the contract text.
§ 4 Pricing and Offers
In the event of price adjustments by the manufacturer or supplier, we reserve the right to adjust our prices accordingly. Prices apply ex warehouse. Offers for special items and used goods are valid only while stocks last. All prices in the shop are final prices and include statutory VAT. Additional shipping costs may apply.
For services, prices are indicative unless stated otherwise. All prices quoted are net prices in EURO and exclude statutory VAT.
Our offers are valid for 30 days from the date of issue and are non-binding. Offers for special items and used goods are valid only while stocks last.
§ 5 Payment Terms
The following payment methods are available to the customer: PayPal, bank transfer, cash on delivery.
Payments are due without deduction upon receipt of the invoice. For IT services, an advance payment may be required. In the event of late payment, default interest and reminder fees may be charged. In case of payment difficulties, we reserve the right to withdraw from the contract and suspend support services.
§ 6 Delivery and Delivery Restrictions
Delivery is usually carried out within 7 working days unless otherwise stated.
For payments made by bank transfer or PayPal, the delivery period begins on the day after the payment order is issued.
Goods are shipped at the customer’s risk and expense. The risk passes to the customer once the goods leave our warehouse. In the event of transport damage, the customer is responsible for filing claims. Delivery times are non-binding; claims for damages due to delivery delays are excluded. Partial deliveries may be invoiced separately. Unless otherwise agreed, shipping costs are borne by the customer.
§ 7 Error Reporting and Correction for Services
Customers have 30 days from the approval of the provided service to report any errors or issues in writing. After this period, all corrections will be charged at our current hourly rate. The customer will be informed in advance of the expected costs and asked for approval before work begins.